Seminars available from Critical Response Network

Seminars are available on a fee for service basis. Presentations can be made at conferences, for organizations, or groups. Fees are based on a variety of factors including the seminar(s) selected, number of seminars to be presented, number of participants, location, distance from presenters’ home base, etc.

Emergency Services Management Development Series -
This series of seminars was developed to meet the management needs of today's volunteer emergency service organizations. Most emergency services volunteers were not recruited because of their backgrounds in management, fund raising, purchasing or inventory control, public relations or marketing. And yet, volunteer organizations ARE BUSINESSES! Your management team must have the appropriate training to be effective! Each Seminar targets a topic of utmost importance to your successful operation.

Format: Lecture/Discussion. Using handouts and PowerPoint™ presentations, the seminar leader will incorporate actual organization ideas, problems, and solutions. We don't tell you how to do things; we provide a forum for you to develop concepts, share ideas, and voice concerns.

Bylaws and Standard Operating Guidelines (SOGs):
Bylaws and SOGs dictate how your organization operates. They can make or break your organization. Are your Bylaws and SOGs actually followed? Are they enforced? Do you need to be a lawyer to understand them? Have they been reviewed in the last 5 years? Are we having fun yet????? We’ll discuss things to do the next time you review your Bylaws and SOGs, and provide examples that work in this three hour seminar. NOTE: Our Facilitators are NOT attorneys. The concepts in this seminar are for general information and to promote further research into organization specifics. ALL Bylaws and SOGs should be reviewed by legal counsel before implementation.

Emergency Services in the Schools - Building for the Future NOW: New for 2009!
Schools are an ideal base for many emergency services activities including public education, public relations, and recruitment & retention of volunteers. Schools are also one of our most overlooked community resources for the emergency services. This presentation, available in a shortened 1.5 hour format or comprehensive 4 hour format, will open your eyes to the great potential of working with your local schools (public, private or parochial, as well as colleges). Topics include: working with schools as partners; providing public education programs at no cost to the schools, yet still earning income (if desired); motivating participants; faculty and staff; Public Relations wonders and blunders; finding and keeping volunteers; and much more...

Fund Raising:
Money makes the world go ‘round. It also puts gas in your vehicles, pays for heat and electric, buys bandaids & defibrillators, pays for member education, and keeps your doors open. Fund Raising doesn't have to take more time than patient care, training, or fighting fires. This three hour seminar reviews a wide range of fund raising activities, both traditional and non traditional. You'll learn the controls you need to have in place and how to determine the cost effectiveness of each fund raising event (Hint: it's not the amount you raised).

Mentoring: NEW for 2009!
Mentors have been assisting new employees and organization members since the dawn of civilization. This four hour program covers how to start (or enhance) a Mentoring program. Who makes a good Mentor? How do you choose and train Mentors? How do you get the most out of a Mentoring program? Why do some Mentor programs fail and others succeed?

Public Education:
Is your community an integral part of your response plan? Do you actively reach out to educate your community? Are you having trouble finding ‘volunteers’ to teach from among your membership? Have you just stopped offering courses? Tired of the same old programs? This seminar offers a range of ideas to revitalize your Public Education programs without burning out your first line volunteers. Three hours of ideas, solutions, networking, and fun.

Public Relations and Marketing:
Emergency Services historically doesn't brag about itself. We assume that everyone knows who we are, what we do, and that everyone loves us. This seminar (available in 1.5, 3, and 6 hour formats) will help you identify what place Public Relations & Marketing have in your organization, how to maximize your positive public exposure with minimal effort, and how to minimize negative exposure through positive media relationships. We’ll also cover how to use other people’s time, money, and resources to spread YOUR message.

Purchasing and Inventory Control:
We need/want a new..... anything! Budgets are tight, funds are hard to come by, and it's up to you to get the most for the available money. Sound familiar? This four hour seminar covers the basics of inventory control and purchasing; how to reduce inventory, purchasing, and accounts payable costs; proper record keeping for product and fiscal liability protection; budgeting; and how to purchase a new product in an organized fashion.

Recruitment, Reactivation, Recognition and Retention of Volunteers:
Are you losing members? Are new member drives big flops? Don't have enough members to fill all your shifts? Are you spending time and money training new members, only to have them quit before you've even gotten to know them? This seminar is available in 1.5, 3, 6, and 8 hours formats. The longer the program, the more ideas we get to share! Brings the latest in ideas specifically tailored to your area. Recruiting for retention. How to say, ‘Thank You’! The Who, When, Why, and How of recruiting, and more.

What’s New in EMS:
This interactive and constantly changing seminar highlights new patient care equipment and training aids. We also discuss forgotten uses for common equipment you may already have on your ambulance. We work closely with equipment manufacturers and distributors to have equipment available for hands-on ‘play’. We cover how the equipment will impact patient care, patient or rescuer safety, and give you what we perceive to be advantages and potential disadvantages. Available in 1-3 hour formats. Seminar length affects the number of products covered and how much ‘hands-on’ time is available.

Training Related -

EMS Training Can Be FUN!
This seminar is targeted at EMS instructors, squad training officers, first aid instructors, and anyone involved in teaching EMS topics. You’ll walk away with ideas to help make your classes more fun, your material easier to remember, skills easier to teach, learn and remember, and your students more comfortable with what you are teaching. It’s too easy to get stuck in a rut, teaching the same material over and over. We'll offer some new (and some old) fun ways to do things you’re already doing..... to make students look forward to your classes and breakout groups. The bottom line is to teach for retention, to practice to understand, and to learn to save lives. Depending on program length, we include: how adult learners learn - just a reminder; round pegs in square holes; teaching with broken equipment - why and how; simplifying skills teaching and practice into smaller components; how to evaluate skills performance during small group practice (Hint: don't tell, ask!); student safety in class - setting the example; community resources for teaching aides and aids; KISMIF - keep it simple, make it fun; every student a teacher, every teacher a learner; instilling the desire to learn and teach in your students; and thinking outside the box. Available in 1.5, 3 and 6 hour formats.

Injury Simulation Series -
Injury simulation is an art. Properly done, it makes training and testing more realistic. These three courses are designed to take you from novice to almost master or coordinator. The first two offer lots of hands-on learning and practice of actual simulation techniques. The last one speaks for itself. Just because you can do injury simulation doesn't mean you can or should coordinate a simulated event.

Injury Simulation - The Basics:
Four hours with approximately 3 hours+ of practice. Includes: uses of injury simulation; safety; victim related issues (like where to find them); proper care of moulage supplies; blood and color; and types of simulations. You'll practice creating: shock effects; abrasions; lacerations; simple avulsions; burns; simple fractures; and impaled objects.

Injury Simulation - Advanced Techniques:
Five hours of class time with over four hours of hands-on. Topics include: multiple victims; multiple injuries on one victim; planning for what you really want to accomplish; use of clothing, props and odors to enhance the simulation; training victims; and enhancing commercially available injuries. You'll practice creating: amputations; compound fractures; eviscerations; eye avulsions; impaled objects; and injuries that can be treated multiple times by different rescuers. Prerequisite: Injury Simulation - The Basics.

Injury Simulation - The Coordinator:
A common sense approach to planning and coordinating events involving Injury Simulation. This four hour program includes: Uses of injury simulation; facility or location selection; simulation safety; victim related issues including finding victims, liability, training victims, transportation and refreshments; injury simulation artists: finding them, training them and controlling them; figuring out what you want to accomplish, planning the appropriate event, evaluating the event; SAYING THANK YOU; inviting and working with the media; using checklists and timetables; props: clothing, vehicles and ????; the makeup area; ‘Rescuer’ evaluations; and use of ‘Observers’. NOTE: NO injury simulation will be taught.

Patient Care Related Seminars -
“Please respond to 500 lb patient at ‘No Wonder My Back Hurts’ Road”:
Newspaper headline: “Firefighters remove wall in second story of house to remove 700 lb patient”. SCARY!!!! Until 2000, the highest weight capacity of an EMS stretcher was 400 lbs. Now it is up to 1600 lbs. Do you know how to SAFELY package, transfer, transport, and treat your bariatric patient? Are there any differences in BLS patient care for a bariatric patient? How do you do CPR on a bariatric patient? Can you use an AED? It is estimated that 1 in 80 men and 1 in 200 women exceed 300 lbs and they tend to have more medical problems! No wonder your back hurts. In this 3 hour session, we’ll cover these topics in a thought provoking discussion of the bariatric patient.

Splinting and Immobilization - ‘Back to Basics and Beyond’ :
This seminar starts with ‘principles’ of splinting and immobilization and progresses through simple concepts for immobilizing various common, and not-so-common orthopedic injuries, including angulated fractures, dislocations and pelvic injuries. Emphasis will be placed on innovative use of common equipment, thinking outside the box, patient safety, and transportation. New, fun immobilization equipment will be shown. Available in 3 or 6 hour formats.

Patient Packaging, Transfer and Transportation - Train-the-Trainer Program:
Target Audience: current NYS Certified Lab Instructors, EMT Instructors, ambulance service Training Officers and Supervisors
Time Frame: 12 hours over 2 days (approximately 6 hours each day), currently offered as a weekend Saturday/Sunday program only.
Format: lecture with lots of discussion, hands-on experimentation and practice.
Concept: EMT and First Responder courses historically have not spent a great deal of time on patient packaging, transfer, and transportation. This unfortunately leaves the new graduate lacking in the skills and background knowledge to be both safe and fully functional in the field. Some ambulance services have instituted their own training programs to fill the void. Too many assume that new EMTs will ‘learn as they go’. Frequently this means learning skills from staff who are not necessarily doing things ‘by the book’. Many skills and procedures commonly used in the field are unsafe for the patient and/or the crew.
We developed this program to help fill this educational gap. Participants will learn how to integrate the various topics into an EMT or First Responder Course, into continuing education segments for an ambulance service, and into remediation training for EMTs exhibiting problems relating to patient packaging, transfer and transportation.

NEW PROGRAMS: We are always on the lookout for topics of specific interest to Emergency Services managers and instructors. If you've got a topic (one you'd like to see offered or one you'd like to teach), please let us know by sending an email to


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