Top 10 Reasons for Vendors to Support the Volunteer Emergency Services thru Critical Response Network

The volunteer emergency services are an integral part of your business, regardless of what you manufacture or sell! Help us keep these organizations in business as your customers!
  • Volunteer emergency services spend more per capita on equipment and supplies than the commercial or municipal service that would replace them in the same geographic area. Volunteer emergency service organizations tend to have:
    a. More (and fancier) vehicles with more, newer, and ‘better’ equipment. b. More volunteers than a commercial or municipal service would have employees covering the same area.
  • Volunteer emergency services are more innovative. They buy into new technologies and concepts faster than municipal or commercial services. Think: Thermal Imaging Cameras, AEDs, Pulse Oximetry, CO monitors, track stair chairs, ‘Power’ cots, etc. Volunteers are the early innovators, in some cases years before their municipal and commercial counterparts.
  • Volunteer emergency services have shorter buying cycles from demo to purchase = less time spent on selling, AND purchases are not as driven by budget cycles.
  • Volunteer emergency services tend to base equipment and vehicle replacement on shorter equipment life cycles than their municipal and commercial counterparts = more frequent replacement of equipment.
  • Volunteer emergency services generally purchase in smaller quantities per organization and therefore do not qualify for as many discounts = vendors make more money per sale for the same item.
  • Volunteer emergency services are not as driven by the ‘business profit’ advantages of purchases. Frequently, having something bigger or ‘better’ than the service in the next town figures into the equation.
  • Often, volunteer providers also work for commercial and municipal services, helping to transition new technologies more rapidly into those services. Volunteer emergency services supply their volunteers with more ‘personal’ items than do commercial and municipal services. Think: personal EMS response kits, PPE, turn out gear, radios, pagers, uniforms, vanity logo clothing, etc.
  • If a volunteer emergency service organization goes out of business, the commercial or municipal service that replaces it generally has fewer than 25% of the employees the volunteer organization had as volunteers AND they will generally have 50-75% of the vehicles, especially in the case of EMS agencies. Fewer vehicles and employees mean less equipment and vehicles sold!
  • Having a higher number of volunteers than a potential commercial/municipal service employs dictates more training and continuing education related expenditures: books, videos/DVDs, on-line courses, conference attendance, etc.
  • Volunteer emergency services also tend to provide more community education programs =
    a.more first aid/CPR-AED courses taught = more equipment, books and supplies purchased
    b.more fire prevention/fire safety materials purchased

Bottom Line: Help us support the Volunteers! It’s good for business.


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